New Car Park Barrier System: What You Need to Know

Why is there a new barrier system? 

We are upgrading our car parks with an Automatic Number Plate Recognition (ANPR) system. This will improve security and make access to the car park smoother for people with permission to park onsite.

How will the car park barrier system work? 

The new barrier system is designed to recognise registered vehicle number plates automatically using Automatic Number Plate Recognition software (ANPR), allowing for quick access to the car park for people with permission to park onsite.

The system records both vehicle registrations and access card usage, helping us ensure that parking facilities are being used by authorised people only. If discrepancies are identified between the registered vehicle and the card being used, these will be reviewed.

Please note that car park access is provided to approved individuals and is intended for their use only. Access credentials, including cards, must not be shared with others. Where it is identified that an individual has allowed an unauthorised person to access or use the car park, use of their car park access may be withdrawn and further action may be taken in accordance with the relevant College disciplinary procedures.

My car/van isn’t registered. What do I do?

If you have not previously registered a vehicle and require access to the car park, please complete the Car Parking Access Request Form. Once your request has been approved and your vehicle details added to the system, you will be able to access the car park using the ANPR barriers.

I have an old parking permit. Do I need to do anything? 

If the vehicle registration currently linked to your car park access is correct, no action is required.  

What if I have changed my vehicle? 

If your vehicle registration has changed, please complete the car parking access request form so we can update our records. 

What if I drive more than one vehicle? 

Please provide details of your main vehicle on the form and notify reception with details of your second vehicle. 

Only one vehicle can be parked in the car parks at any one time.

What if I have a hire car, courtesy car or temporary vehicle? 

Staff members will be able to access the car park using their access card.

Students will need to use the intercom to request access. Reception will confirm you are a registered user before opening the barrier for you.

What happens if my number plate is not recognised by the ANPR system and the barrier does not open?

Staff: Use your access card to gain entry then update your vehicle details using the Car Parking Access Request Form.

Students: Use the intercom and then update your vehicle details using the Car Parking Access Request Form.

Can motorbikes/mopeds access the car parks?

No. Designated parking is provided opposite the Sport & Media building.

Who should I contact if I have any questions?

In the first instance, please direct your query to Highlands College reception on 01534 608608 or HC.Reception@highlands.ac.uk who will ensure it is sent to the relevant member of staff who will respond to you as soon as possible.

Who should I contact if I have any questions? 

Please contact info@highlands.ac.uk and we will be happy to help.