CTH (IOH) Level 3 Diploma in Hospitality Management

Who is this course for?

Developed and offered in partnership with the renowned Institute of Hospitality, these are a unique set of qualifications expressly for managers and aspiring managers working in the hospitality and tourism sector, both in the UK and internationally.

What are the entry requirements for the course?

Minimum age: 20 years.
All applicants whose first language is not English must hold at least IELTS 5.0 or provide other evidence of English competence at this level.
Applicants with full-time secondary education up to age 16 (10 years of school) must have a minimum of 4 years’ professional experience with supervisory responsibilities in a hospitality organisation.
Applicants with full-time secondary education up to age 18 (10+2 years of school) must have a minimum of 2 years’ professional experience with supervisory responsibilities in a hospitality organisation.

How long is this course?

This is a part-time course delivered over one year.
Day and Time: Tuesdays, 9.00am – 2.45pm
Course Dates: 9th September 2025 – 16th June 2026

What will I study on this course?

This qualification consists of 7 modules, as listed below:

Business Management in Hospitality
Merchandising and Supervising Sales
Customer Experience in Hospitality
Developing a Customer-Focused Organisation
Budgeting, Forecasting & Cash Flow
Legislation & Regulations Affecting Hospitality Operations
Personal Development and Research Skills

What Qualification will I gain?

CTH (IOH) Level 3 Diploma in Hospitality Management

How is the course assessed?

Assessment includes an individual online test for each of the seven units, as well as a single overall synoptic written examination covering all unit learning outcomes.

How can I find out more?

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Highlands Professional

ProfessionalFAQT&Cs

Highlands Professional courses offers a range of professional qualifications to enhance your career opportunities.

FREQUENTLY ASKED QUESTIONS

What are the entry requirements for this course?

Entry requirements differ depending on the course; you may be required to attend an interview in the first instance to assess the suitable of the qualification for your learning and requirements. Please contact the relevant department’s Course Administrator to discuss this further.

Who do I make cheques payable to?

Cheques should be made out to “Treasurer of the States”. If you are applying for more than one course, please enclose separate cheques for each. This will enable us to return fees for courses that are already full and still process other applications without delay. You may also pay by MasterCard, Visa or Maestro by filling out the required card details.

Can I pay the course fee by instalments?

In some instances an instalment plan may be possible, please discuss this with the Course Administrator.

When do courses run?

Highlands College part-time courses vary in length from evening or half-day workshops to two or three academic years. The majority of courses follow an academic timetable and may exclude half terms, bank holidays or other breaks.

What happens if the course I want is full?

Our policy is to accept applications on a first-come, first-served basis on receipt of fees. However, if a course is full a person’s name can be added to a waiting list. If the list is sufficiently large and additional tutors and facilities are available, another course may be set up and you will be contacted.

What if my course is relocated, rescheduled or cancelled?

We make every effort to avoid doing this, but occasionally it is necessary. This is why it is vitally important for us to have your current telephone numbers or e-mail address in order that we can contact you as speedily as possible. If you have a mobile telephone number, we may use a text message service to inform you of any changes to your course. Please note; our text message service is a non-reply service.

Why are some courses cancelled?

A minimum enrolment number is required to recover the full costs of providing the course. If numbers of students fail to reach this minimum, we reluctantly cancel it. We contact the applicants and provide a full refund, or offer a transfer to another course if a suitable one is available.

How will my course be assessed?

Assessment varies depending on the course; some may require formal written or practical assessment or attendance at examinations.

If I can no longer attend the class, can I get a refund?

Unfortunately we only offer a refund if your course has been cancelled by Highlands College. Circumstances such as illness, work commitments or leaving the Island are not considered for refunds. In some instances course fees may be able to be transferred to a module/unit within the same qualification. Fees or course places cannot be transferred to another person.

TERMS AND CONDITIONS

Application priority

Applications for Highlands Professional are accepted on a first come, first served basis on receipt of fees. If a student withdraws you may be offered a place, or if the waiting list is sufficiently large and additional tutors and facilities are available, another course may be set up, for which you will be offered a place.

Cancellations

A minimum enrolment number is required to recover the full costs of providing a course. If numbers of students fail to reach this minimum we reluctantly cancel it. Applicants are provided with a full refund or a transfer to another suitable course if one is available.

Refunds

Unfortunately we only offer a refund if a course has been cancelled by Highlands College. Circumstances such as illness, work commitments or leaving the island are not considered for refunds. In some instances course fees may be able to be transferred to a module/unit within the same qualification. Fees or course places cannot be transferred to another person.