C&G Level 3 Certificate in Retail Knowledge

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C&G Level 3 Certificate in Retail Knowledge

Who is this course for?

This course is designed for those who are working within a supervisory role within the retail sector, or candidates who have completed the Level 2 certificate and wish to progress to Level 3. 

Applicants should visit the Gov.je website and apply using the online Apprenticeship application form, which can be found on this link Trackers: the apprentice programme.


What are the entry requirements for the course?

Candidates must be employed within the retail sector, and either hold or have experience of a supervisory role.


How long is this course?

This is a 30 week course, commencing September 2021.

The course will run on Wednesday mornings, from 9.00am to12.00pm

Wednesday 22nd September – Wednesday 24th November 2021 

( Wednesday 24th October = half term)

Wednesday 5th January – Wednesday 27th April 2022

( Wednesday 23rd February = half term)

Wednesday 27th April – Wednesday 1st  June  2022 


What will I study on this course?

6 accredited units which make up the Level 3 Certificate in Retail Knowlege.

Mandatory Units are: 

Unit 1: Understanding customer service in the retail sector

Unit 2: Understanding the management of risks to health and safety on the premises of a retail business

Unit 3: Understanding the retail selling process 

Unit 4: Understanding the development of personal and team effectiveness in a retail business

2 Optional Units from the following areas:

  • Loss Prevention 
  • Paypoint Mangement
  • Stock Management 
  • Store Operations 
  • Food Safety



What Qualification will I gain?

 Level 3 Certificate in Retail Knowlege.


How is the course assessed?

Assignment, case studies, professional discussion  and online examination.


How much will it cost?

Fees to be advised


How can I find out more?

For further information please contact the course administrator on 608640 or email hairandbeauty@highlands.ac.uk.


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